Appointments

Scheduling an appointment will allow us to care for you and your pet efficiently. We will try to accommodate walk-in appointments as soon as possible. Emergency cases shall always receive top priority.

Payment

We require full payment at the time that services are rendered. For your convenience, we accept Visa, MasterCard, Discover, American Express, cash, personal checks, and Care Credit.

Patient Arrival

• Dogs must be on a leash and properly controlled while in the waiting area or exam rooms, for your protection and that of all patients and clients.
• Cats must be presented in an appropriate cat carrier.
• If your pet is especially anxious or unfriendly towards other pets, please call us when you arrive and we will do our best to make accommodations.

Regarding On-Line Pet Pharmacies

The U.S. Food and Drug Administration (FDA) urges pet owners who shop for prescription pet medicines online to make sure they remain A.W.A.R.E. of exactly what they are buying.

There is no foolproof way to tell if an online pharmacy is legal, according to the FDA. To help pet owners protect their pets, the agency provides the following guidelines:

A – Ask your veterinarian.

Before buying online, talk with a veterinarian. Some questions the FDA suggests are: “Do you trust the internet pharmacy site?”, “Have you ever worked with the company?”, and “Have other clients used that site?” If any of the answers are “yes,” what were the veterinarian’ s experiences?

W- Watch for red flags.

Some warning signs the FDA points out include: the site does not require veterinary prescriptions for prescription drug orders; the site has no licensed pharmacist available to answer questions; the site does not list physical business address, phone number or other contact information, the site is not U.S.-based; the site is not licensed by theState Board of Pharmacy where the business is based; the site does not protect your personal information.

A – Always check for site accreditation.

In 2009, the National Association of Boards of Pharmacy (NABP) created a voluntary accreditation program called Vet-VIPPS (Veterinary- Verified Internet Pharmacy Practice Sites). This program helps identify online pharmacy sites legally selling veterinary prescription products.

R – Report problems and suspicious online pharmacies.

If a pet has a problem with a medicine purchased online (for example, a reaction to the medicine), first contact the medicine’s maker. To report adverse drug events directly to FDA Center for Veterinary Medicine (CVM) call 1-800-FDA-VETS. Click here for a copy of the reporting form (FDA Form 1932a) and for more information on how to report problems.

E – Educate yourself about online pharmacies.

The best defense against illegal online pharmacies is education. Conduct research and be online pharmacy A.W.A.R.E. before buying medicines online, the FDA said